What can I do in case I forget my password?
If you forget your password, do not worry! It is possible to still have access to your account. All you will have to do is enter your email in the login field and click on forgot password. After that, you will receive an email in which there is a link that will allow you to reset your password. Another way to recover your password is to go to the KeepSolid User office from the Password Recovery field, write the email address with which you registered, and click send. You will then also receive a link to recover your password. If you encounter any problem, you can contact the technical support team at [email protected].
What is the user office?
A user office is a control center. It allows you to manage the services you are subscribed to such as VPN Unlimited. You can find more details about the User office related to VPN Unlimited here.
How does VPN work?
VPN works by adding a new network and it will be exactly like connecting to a direct internet connection. The only difference is that you will be surfing the internet with a different IP address and everything will be encrypted. This will ensure your protection and the safety of your personal information. Moreover, you benefit from safe data sharing.
What can I do if my account gets blocked?
In case your account gets blocked, you can unlock it by clicking on this link and following the steps you receive by email. If this method does not work, you can contact KeepSolid on the following email: [email protected] or on the Live chat support.