Virtual Private Network software is a great tool to ensure your online safety, freedom, and privacy. But unfortunately, like any other software, they might sometimes face issues and difficulties regarding their functionality. VPN disconnecting is one of these issues, and it’s not a minor issue. Since Virtual Private Networks are apt to make you anonymous online, then, being disconnected suddenly, without previous notice, is a dangerous thing.
Many reasons may cause your app to keep disconnecting. In this article, we will give you the most common causes and their solutions.
The problem might not be related to the app performance, but instead, it could be related to your internet connection. Turn your VPN off, then access some casual websites that don’t need any log-in process, if you can access them easily, then the issue is probably due to your Virtual Private Network. You can also test your internet speed while your VPN is off, if you find that your internet connection is unstable, then the issue is not related to your app.
Additionally, in many cases, the protocol being used by your Virtual Private Network provider might be blocked by your ISP, which causes your software to disconnect. In this case, you need to contact your ISP, to make sure that there are no restrictions enabled from their side. The problem, in this case, is that some countries prohibit using Virtual Private Networks.
VPN Unlimited provides a great solution for this issue. Our software uses OpenVPN technologies. OpenVPN makes it impossible for your ISP to identify your internet activities, by using standard HTTPS over SSL, which makes it hard to be detected and blocked.
Changing your VPN protocol might solve the problem. Most reliable Virtual Private Network providers offer multiple sets of protocols.
Furthermore, because of ISP network condition compatibility issues, your app might disconnect immediately. In this case, switching to another protocol and reconnecting your VPN is a good move.
The reason that causes your Virtual Private Network to get disconnected all the time might be at the server end. So, by changing the VPN server, you can see whether this action will enhance the performance of your VPN and stop this issue or not. VPN Unlimited provides more than 3000 servers in more than 80 locations across the world; with our software, you will never get run out of servers.
If you notice that your VPN is disconnecting as soon as you turn it on, then you have to check whether your antivirus and\or your Firewall are the cause of this sudden disconnection. To do this, turn off your antivirus and your Firewall, then observe your VPN state. If you find that it’s working smoothly without disconnecting, then you need to make some changes, so your software won’t disconnect again.
Sometimes, the reason that your Virtual Private Network app keeps disconnecting is that your app\operating system needs to be updated. So, make sure that your app and your operating system are both up to date.
Battery optimization feature often impacts Virtual Private Networks' functionality. Try disabling this feature, and inspect for any progress in the VPN performance, if so, then you have to turn battery optimization off as long as your Virtual Private Network is on.
DNS server translates IP addresses to domain names that are readable by humans, to connect devices to the website. Some Virtual Private Networks don’t establish DNS servers by default, which means that users need to configure their apps to connect to a DNS server.
By configuring your device with a DNS server address, you will get faster internet speed, access geo-blocked content, and prevent your VPN from disconnecting frequently.
If you’ve tried all mentioned tips above, but still get the same issue, then the best action that you have to do is probably to change your Virtual Private Network software. The reason behind your software being disconnected frequently might be just about the quality of the software that this provider offers. VPN Unlimited provides secure, reliable, and cost-effective VPN software. We have more than 3000 servers across more than 80 locations around the world. Also, we implement military-grade AES-256 encryption to ensure your security and anonymity.
Contacting customer support is the best thing to do if you can’t figure out how to fix the problem. Most reliable Virtual Private Networks provide 24\7 customer support. If you face any issues or have any questions about our software, VPN Unlimited customer support will be happy to assist you. We are here for you 24\7\365.